Frequently Asked Questions

Find answers to common questions about AdVelo.ai. Can't find what you're looking for? Contact our support team for personalized help.

General Questions

What is AdVelo.ai?

AdVelo.ai is an AI-powered autonomous marketing platform that helps businesses automatically create, publish, and optimize ads across multiple social media platforms. Our platform uses advanced AI to understand your website, generate high-converting creatives, and manage your entire marketing funnel.

How is AdVelo.ai different from other marketing tools?

Unlike traditional marketing tools that require manual work, AdVelo.ai is fully autonomous. Our AI analyzes your website, creates optimized ads automatically, publishes across multiple platforms, and continuously optimizes performance - all without human intervention. This saves 80% of your time while delivering better results.

Do I need design or marketing skills to use AdVelo.ai?

No design or marketing skills required! Our AI handles everything from creative design to campaign optimization. Simply provide your website URL, and AdVelo.ai will analyze your business, create compelling ads, and launch campaigns automatically.

Which platforms does AdVelo.ai support?

We currently support Facebook, Instagram, YouTube, LinkedIn, and Twitter. Our AI automatically optimizes content for each platform's specific requirements and best practices. We're constantly adding new platforms based on user demand.

Is my data secure with AdVelo.ai?

Absolutely. We use enterprise-grade security with SSL encryption, GDPR compliance, and data is stored on secure Google Cloud servers. We never share your data with third parties and follow strict privacy protocols. Your business data is completely safe and confidential.

Getting Started

How do I get started with AdVelo.ai?

Getting started is simple: 1) Sign up for a free trial, 2) Enter your website URL, 3) Let our AI analyze your business, 4) Review and approve the generated campaigns, 5) Launch your first campaign. The entire process takes less than 10 minutes.

What information do I need to provide during setup?

You only need to provide your website URL and connect your social media accounts. Our AI will analyze your website to understand your business, products, and brand voice. No additional information or manual data entry is required.

How long does it take to see results?

Most users see initial results within 24-48 hours of campaign launch. Our AI continuously optimizes campaigns, and you'll typically see significant improvements in CTR and conversions within the first week. Full optimization usually takes 2-4 weeks.

Can I use AdVelo.ai if I don't have a website?

While AdVelo.ai works best with a website for AI analysis, you can still use it by providing product information, brand guidelines, and target audience details. Our AI can create campaigns based on this information, though results may be less optimized than with a full website analysis.

Features & Functionality

How does the AI creative generation work?

Our AI analyzes your website content, products, and brand voice to understand your business. It then generates multiple creative variations optimized for each platform, including images, videos, and ad copy. The AI considers platform-specific best practices, your target audience, and performance data to create high-converting creatives.

Can I customize the AI-generated creatives?

Yes! You can review and edit all AI-generated creatives before they go live. You can modify text, adjust images, change colors, and even upload your own assets. The AI learns from your preferences to generate better creatives over time.

How does the autonomous optimization work?

Our AI continuously monitors campaign performance and automatically adjusts targeting, budgets, creative elements, and bidding strategies based on real-time data. It A/B tests different variations and scales successful campaigns while pausing underperforming ones.

What analytics and reporting features are available?

We provide comprehensive analytics including CTR, conversion rates, ROAS, cost per acquisition, and cross-platform performance comparisons. You get real-time dashboards, automated reports, and AI-powered insights with actionable recommendations for improvement.

Billing & Pricing

Is there a free trial?

Yes! All plans include a 14-day free trial with full access to all features. No credit card required to start. You can test all features, create campaigns, and see real results before committing to a paid plan.

Can I change my plan anytime?

Absolutely. You can upgrade or downgrade your plan at any time from your dashboard. Changes take effect immediately, and we'll prorate any billing differences. No long-term contracts or cancellation fees.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), UPI, net banking, and international payment methods including PayPal and Stripe. All payments are processed securely through our payment partners.

Are there any hidden fees or setup costs?

No hidden fees, no setup costs, no cancellation fees. You only pay for your chosen plan. The pricing you see is exactly what you'll pay. We believe in transparent pricing with no surprises.

Technical Support

How do I integrate the tracking code?

We provide a simple JavaScript snippet that you can add to your website's header. Our setup guide walks you through the process step-by-step. If you need help, our support team can assist with the integration.

What if I need to pause or stop campaigns?

You can pause, stop, or modify campaigns anytime from your dashboard. Changes take effect immediately. You can also set up automated rules for pausing campaigns based on performance metrics or budget limits.

Is there an API available?

Yes, we provide a comprehensive REST API for Pro and Business plans. You can integrate AdVelo.ai with your existing tools, create custom workflows, and access all features programmatically. Full documentation is available in our developer portal.

Integrations & Compatibility

Can I use AdVelo.ai with my existing marketing tools?

Yes, AdVelo.ai integrates with most popular marketing tools including Google Analytics, Facebook Pixel, various CRM systems, and email marketing platforms. We also support webhook integrations for custom workflows.

Does AdVelo.ai work with eCommerce platforms?

Yes, we have specific integrations for Shopify, WooCommerce, Magento, and other major eCommerce platforms. Our AI can automatically sync product catalogs and create dynamic product ads.

Can I export my data from AdVelo.ai?

Absolutely. You can export all your data including campaign performance, analytics, and creative assets in various formats (CSV, JSON, PDF). We also provide data portability tools for easy migration.

Still Have Questions?

Can't find the answer you're looking for? Our support team is here to help.

Live Chat: Available 24/7
Email: support@advelo.ai
Phone: +91 98765 43210