24/7 Support When You Need It

From instant chat support to comprehensive documentation, we're here to ensure your success with our AI marketing platform. Get help when you need it, how you need it.

< 2min Response Time
24/7 Support Available
98% Satisfaction Rate

Help Center

Browse our comprehensive knowledge base with step-by-step guides, tutorials, and troubleshooting articles.

Email Support

Send us detailed questions and we'll get back to you within 24 hours. Perfect for complex issues and feature requests.

24h
Response Time
100%
Resolution Rate

Phone Support

Speak directly with our experts. Available for Business plan customers and enterprise clients with dedicated support.

Mon-Fri
9 AM - 6 PM IST
+91
Phone Number

Frequently Asked Questions

Quick answers to common questions

Getting Started

How do I set up my first campaign?

Simply enter your website URL, and our AI will analyze your site and create optimized campaigns automatically. The entire process takes less than 10 minutes.

Do I need design skills to use AdVelo.ai?

No design skills required! Our AI creates all creatives automatically based on your website content and brand guidelines.

Which platforms are supported?

We support Facebook, Instagram, YouTube, LinkedIn, and Twitter. More platforms are being added regularly.

Billing & Plans

Can I change my plan anytime?

Yes, you can upgrade or downgrade your plan at any time. Changes take effect immediately, and we'll prorate any billing differences.

Is there a free trial?

Yes! All plans include a 14-day free trial with full access to all features. No credit card required to start.

What payment methods do you accept?

We accept all major credit cards, UPI, net banking, and international payment methods including PayPal and Stripe.

Technical Support

How do I integrate the tracking code?

We provide a simple JavaScript snippet that you can add to your website's header. Our setup guide walks you through the process step-by-step.

Can I use AdVelo.ai with my existing marketing tools?

Yes, AdVelo.ai integrates with most popular marketing tools including Google Analytics, Facebook Pixel, and various CRM systems.

Is my data secure?

Absolutely. We use enterprise-grade security with SSL encryption, GDPR compliance, and data is stored on secure Google Cloud servers.

Still Need Help?

Send us a message and we'll get back to you within 24 hours

Other Ways to Reach Us

Live Chat

Available 24/7 for Pro and Business plans

Start Chat

Email Support

support@advelo.ai

Send Email

Phone Support

+91 98765 43210

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